Biography:
Dr. S. Tom Foster is a professor and author, in the field of operations, quality, and supply chain management. Among Dr. Foster’s areas of expertise are strategic quality management, supply chain quality, service quality, teamwork, quality in government, and operations technology management.
Tom is Area Leader and Associate Professor of Quality and Supply Chain Management at Brigham Young University and has experience in manufacturing, financial services, and international oil exploration. Dr. Foster has consulted for a number of companies including Hewlett-Packard, Trus Joist Macmillan, Cutler-Hammer/Eaton Corp., Heinz Frozen Foods, US West Corporation, Healthwise Corporation, and the United States Department of Energy. Tom served on the 1996 and 1997 Boards of Examiners for the Malcolm Baldrige National Quality Award.
Dr. Foster is on the Editorial Boards of the Journal of Operations Management, Quality Management Journal, Benchmarking for Quality Management, and the Quality Observer. He has published over 50 quality-related articles in journals such as the Decision Sciences, International Journal of Production Research, the Journal of Quality Management, the International Journal of Quality and Reliability Management, the Quality Management Journal, and Quality Progress. His most recent book is entitled, Quality Management:An Integrative Approach (Prentice Hall) and he is listed in Who’s Who in America and Who’s Who in The World. Tom is founder of www.freequality.org, was awarded the ASBSU 2000 Outstanding Faculty Award, and received the prestigious 2002 Decision Sciences Institute Instructional Innovation Award. He is currently serving as guest editor for a special issue on supply chain quality for the Journal of Operations Management.
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